warranty policy
we stand behind every piece we make
since 2010, bluboho has been a trusted retailer of fine jewelry. we love creating deep relationships with our guests and ensuring that every step in the jewelry buying experience is deeply meaningful and beautiful; we stand behind every piece we make. please see below for the warranty policies we offer for our jewelry.
we are happy to help! please contact us at guestexperience@bluboho.com or 647-273-6297
our team is ready to assist with any questions or concerns you may have.
please have a look at our wear and care tips to ensure the longevity of your pieces
beloved by bluboho (wedding & engagement)
at bluboho, we take great pride and care in quality control – each and every piece we make is inspected rigorously by our experienced team of jewellers. within the first year of purchase, we offer one complimentary resize where resizing is possible. if we determine a repair issue is due to a manufacturing defect, bluboho will cover any repair or replacement fees, and will replace side or accent diamonds that may go missing as a result. our wedding and engagement jewelry come with lifetime cleaning, yearly ‘prong check ups’ and hugs!
please note that our warranty does not cover lost jewelry or jewelry that has been handled by third-party jewellers. our warranty excludes damage that occurs due to daily wear and tear and/or negligence. international orders are not eligible for warranty coverage or repair services at this time. If you experience issues with your purchase at any time, please contact us at guestexperience@bluboho.com or 647-273-6297.
bluboho jewelry
at bluboho we work tirelessly to ensure that our pieces are made to be worn and last, and we stand behind the quality of our pieces. if a damage occurs, we offer a two-year warranty from the date of purchase on any manufacturing defects.
please note that our warranty does not cover damages caused by daily wear and tear, which can include, but is not limited to the following: missing stones, chain breaks, bent bands. our team of jewellers will thoroughly assess your piece to determine the cause of damage and best course of action to repair the piece. we are thrilled to offer a repair service for our bluboho pieces. please contact us - guestexperience@bluboho.com or 647-273-6297 - or bring your piece into a store, so we can assess the damage and provide you with a quote for the repair.
our warranty does not cover any lost items or jewelry that has been handled by third-party jewellers. international orders may not be eligible for warranty coverage or repair services at this time – please reach out to our team for specifics about the pieces you are interested in.
