frequently asked questions

buying an engagement ring is an exciting experience, and luckily we are experts at guiding the process! remember to peruse our how to buy an engagement ring page for a step-by-step guide on how to get started, and take a peek at our engagement ring FAQs below for any lingering questions.

What is the Best Stone for an Engagement Ring?

the type of gemstone you'd like in your ethically sourced engagement ring is perhaps the first big decision you'll make in the process. though everyone has their own preference, we define “best” as the most durable, sustainable, and beautiful.

there are several options for the shape of the center stone, such as:
round
oval
square
rectangle
marquis

Though we work in a variety of stones, we specialize in montana sapphire engagement rings, which are beloved for their soulful array of colours and shades, and we also use antique or recycled diamonds. we recommend these stones because they score among the highest on the mohs hardness scale. They are best suited to daily wear and will last generations as future heirlooms, they are ethically and sustainably sourced, and they have uniquely beautiful properties.

learn more about our sapphires and our diamonds.

What is the Best Metal for an Engagement Ring?

there are several metal options to consider for your engagement ring:

• Yellow Gold - a classic and traditional choice for an engagement ring, always beautiful and elegant for any wearer that will last the test of time.
• Rose Gold - considered a more romantic style, with its rosy and warm hues in the metal, making it truly unique. the rose hue is created in the metal by an increase of copper alloys.
• White Gold - a more luxurious option, with its brilliant white colour, offering a more modern, stylish appearance. white gold is also more durable than yellow or rose gold. note that nickel is used to create that white colour in the gold, which is an allergen for those with metal sensitivities.
• Platinum - more durable than gold, holding up to scratches and wear and tear, and is the most allergy-friendly metals.

we make all of our rings in 14k recycled gold as it is not only more affordable, but more durable as an everyday piece. along with proper wear and care, we want to make sure you can enjoy your engagement ring for a lifetime and beyond.

What's the Difference Between an Engagement and a Wedding Ring?

traditionally, an engagement ring is given when a couple decides to get married, often with a proposal and an offering of a ring. this ring is commonly the centerpiece of a wedding stack, while a wedding ring is exchanged at the wedding ceremony, representing the official bond of marriage. the wedding ring can be a simpler style than the engagement ring, but this is subjective. both rings are often worn together as symbols of love and commitment. that being said, engagement rings can also be used as wedding rings, depending on your personal preference.

How do I choose the right ring?

Much like finding your beloved, choosing the right ring is mostly based on feeling and instinct— when you find it, you'll know.

When you book an appointment with one of our experts, you'll get one-on-one guidance, advice, and personalized recommendations based on your partner's tastes and preferences— our goal is to make the selection process easy, memorable, and fun.

some good starting points to consider:
what colours does she love?
is her style more classic, contemporary, or unique?
when it comes to her lifestyle, is she very active, adventurous, or outdoorsy?
what kind of jewellery does she already wear and love?
is it elaborate or more simple and subdued?

how do i determine the right ring size for my partner?

there are a few different methods you can use to get a good estimate if you're unsure of your partner's ring size:

• Let us know that you're bringing her in to determine her ring size, and we'll help you
• ask a close friend or family member if they know your partner's ring size
• borrow a ring that your partner already wears and bring it to a jeweller to be measured
• use a printable ring size chart to measure your partner's finger yourself, or you can secretly measure one of their rings while they're not looking

some things to keep in mind:

• if you don't get the perfect size on the first try, we can resize most rings. please note: resizing can take between 2-3 weeks depending on the ring's style and the size change.
  
  in some cases, the ring may need to be rebuilt to accommodate a size change. we can walk you through this process in or after your appointment.

is your gold recycled, and are your sapphires and diamonds conflict-free?

Yes! Our sustainable engagement rings are handcrafted in recycled 14k yellow gold, and all of our sapphires are ethically and sustainably sourced from montana. our diamonds are always ethically sourced in compliance with the kimberley process.

Can I Just Walk in, or Do I Need an Appointment?

we don't mind if you make an appointment or walk into our store spontaneously, we are thrilled to see you either way! that being said, booking an appointment is a great way to ensure we have items ready for you that you are interested in seeing in person or wanting to try on. book an appointment with one of our expert connectors today.

i'm on a deadline — can i place a rush order?

yes— in many cases, we can accommodate a rush order. typically our special orders and resizing take 4-6 weeks. if you need to pick up your rings in less than six weeks, it is considered a rush order. rush fees start at a minimum of $100, and your fee will be determined and communicated by our experts.

typical rush orders take 3-4 weeks; shorter turnarounds can be discussed on a case-by-case basis. please make sure that you let us know your preferred pick-up date for the ring instead of the date of the wedding. this way, we can ensure that you have your rings well in advance, leaving you free to focus on preparing for your big day.

Can I Get my Ring Engraved?

depending on the ring size and the type of engraving you wishe to have done, yes! one of our connectors or our guest experience team would be happy to help you!

How much should I spend on a ring?

We've created our own way of doing things, and here, there are no rules!

Ultimately, it doesn't matter what anyone says you “should” spend. We offer gorgeous pieces in a wide price range, and we love them all equally.

Find the ring that makes you excited to get down on one knee— the one that gives you the feeling”, that you can't wait to see your love wear for the rest of your lives. The perfect ring is one that gives you this feeling and is affordable to you.

Looking to break the mold and create your own love story? Read about our on-traditional engagement ring options.

do you offer payment plans? do i have to pay a deposit/pay upfront?

We're here to help! Talk to our team about how we can work with you to accommodate your budget and timelines. Book your free consultation.

Does my Ring Come with an Appraisal?

All of our artist cut engagement rings include an appraisal with the ring. ur other engagement rings can include a certificate or an appraisal upon request for a fee.

what is your return policy if she says no or if she doesn't like the ring?

we treat each of our rings as a sculpture: a wearable piece of art that will someday become an heirloom. due to the craftsmanship and artistry that goes into each piece, our engagement rings and wedding bands are final sale.

tips from our experts: if you want to be 100% certain that your partner will like the ring, many of our guests bring their partner for a free ring consultation so that they can explore all of our options together— it makes for a fun date and gives you clarity on their preferences, too!

if you're hoping to surprise them, you can have them pick out a shortlist of their favourite rings in the appointment for you to choose from— a failsafe surprise!

help! i broke/damaged my ring, what now?

Not to worry— it happens! Our pieces are designed to be as durable as possible, but damage sometimes occurs with long term everyday wear. In most cases, we're able to provide repair and maintenance services.

how should i take care of my jewelry?

We want your rings to last a lifetime, becoming a part of your love story. Read our golden rules for wear and care.

Can I Customize a Ring?

absolutely! please note that if you are ordering a ring with no customization outside of metal or ring size, the average time is 4-5 weeks. we would be happy to discuss options with you! please contact our guest experience team or meet with one of our connectors in store to discuss options. we average 6-8 weeks for a custom engagement ring to be made for production time. book an appointment to start the process with us.

Do your Rings Have a Warranty?

yes, all of our engagement and beloved wedding rings have a warranty policy in place. if you have any questions about your ring, or would like to give your ring a routine check up, please contact our guest services team at guestservices@bluboho.com

can you set my heirloom stones in one of your settings?

We don't work with heirloom stones at this time— however, if you love our signature beloved by bluboho settings, we can source your dream stone to pair with it! Get in touch to find out more about custom stone sourcing.